Alethea adjustable bed: extended warranty for professionals
Professional warranty for Alethea adjustable bed
The Alethea adjustable bed offers warranty coverage tailored to medical facilities and care settings. This warranty includes:
- Motorisation and mechanisms: protection against functional failures
- Metal structure: coverage of load-bearing and stability elements
- Safety systems: side rails, brakes and retention devices
- Technical assistance: priority support and rapid interventions
The duration and conditions are adapted to professional needs, with clear documentation and a simplified claims process to minimise service interruptions.
Medical compliance and included certifications
The Alethea medical adjustable bed meets the safety standards required in professional environments. The warranty covers ongoing compliance with medical standards, including:
- Load and stability standards
- Electrical and electromechanical certifications
- Material and component traceability
- Recommended preventive maintenance
This warranty ensures your equipment remains compliant throughout its useful life, reducing the risk of non-compliance and service interruptions due to failures.
Guaranteed service and support for professionals
Alethea offers guaranteed after-sales service designed for facilities. Benefit from:
- Priority technical diagnosis in case of malfunction
- Spare parts covered according to warranty terms
- Complete and up-to-date technical documentation
- Staff training on maintenance procedures
- Scheduled interventions to minimise operational impact
This guaranteed support enables predictable maintenance cost management and ensures service continuity for your patients or residents.
FAQ
What is the warranty period for the Alethea adjustable bed?
The Alethea professional warranty generally covers manufacturing and material defects. Please consult your quotation or contract for exact conditions, specific duration and applicable exclusions.
Does the warranty cover normal wear and tear of the adjustable bed?
No, the warranty excludes normal wear resulting from standard use. It covers premature component failures, motorisation and mechanisms under conditions of appropriate use and maintenance.
How do I make a warranty claim?
Contact Alethea professional support with your serial number and purchase documentation. A technical diagnosis will be carried out to validate the claim according to your contract terms.
Does the warranty include spare parts?
Depending on the professional warranty terms, certain parts are covered. Wear parts (covers, mattresses) may be excluded. Check your contract for precise details.