Professional medical bed: comprehensive warranty and coverage
Medical bed warranty: extended coverage for professionals
The Alethea medical bed warranty covers all critical elements: motors, controls, structure and safety systems. For healthcare facilities, we offer warranty contracts adapted to volumes and specific needs.
- Complete coverage of manufacturing defects
- Priority technical assistance 24/7
- Spare parts included according to contract
- Flexible duration (1 to 5 years)
Our commitment to professionals is based on product reliability and technical support responsiveness. Healthcare facilities benefit from advantageous commercial terms for multi-unit contracts.
Maintenance service and responsive technical support
Beyond the warranty, Alethea offers a preventive maintenance service to maximise the lifespan of the medical bed. Our technical network responds quickly in case of malfunction.
- Scheduled preventive maintenance
- On-site intervention within 48 hours maximum
- Staff training included
- Complete technical documentation
Healthcare professionals appreciate our proactive approach: we anticipate wear and reduce downtime. Maintenance contracts are flexible depending on usage frequency and identified risks.
Regulatory compliance and certifications
The Alethea medical bed complies with strict European standards (EN 60601, EN 60950). This compliance guarantees healthcare facilities complete legal coverage and optimal patient safety.
- CE certifications and regulatory marking
- Complete traceability of components
- Technical file available
- GDPR compliance for maintenance data
Our warranty contracts include civil liability coverage for professionals. Healthcare facilities benefit from documentation regularly updated according to evolving safety standards.
FAQ
What is the standard warranty period for a professional medical bed?
Alethea offers a basic warranty of **2 years** covering manufacturing defects. Extensions up to 5 years are available for healthcare facilities, with maintenance included according to the chosen contract.
Does the warranty cover normal wear and tear of the medical bed?
No, the warranty covers **manufacturing defects and breakdowns**, but not normal wear and tear. Our preventive maintenance contracts significantly reduce this wear by intervening regularly.
Is there a specific warranty for bulk purchases?
Yes, facilities ordering multiple medical beds benefit from **preferential warranty terms** and a dedicated technical contact to optimise fleet management.
How do I activate the warranty for an Alethea medical bed?
Registration is automatic upon delivery. A warranty file is provided with the product. Contact our support team for any **claims or questions** regarding coverage.